Deborah Buckley of Goss & McLain Insurance Agency

Deborah Buckley
From Service Rep to President: Anniversary of a Success Story After starting out as a customer service rep, Massachusetts agent uses acquisition loan from InsurBanc to purchase agency and become its Owner and President.

In 1976 after graduating college, Deborah Buckley was hired as a customer service representative at Goss & McLain Insurance Agency. Twenty-five years later—almost to the day—Debbie bought the agency from Don McLain and became its Owner and President. InsurBanc was there to help her realize her dream.

Goss & McLain, located in Holyoke, Massachusetts, is a full service agency offering all types of personal and business insurance, including health, property and casualty. While she was General Manager of the agency, Ms. Buckley saw an InsurBanc representative speak at an insurance agency forum. She recalls, “After hearing about how InsurBanc caters to the needs of agents, I kept them in the back of my mind. When it came time for me to apply for an acquisition loan to purchase Goss & McLain, InsurBanc was my first choice.” Ms. Buckley continued, “It was clear to me that InsurBanc understands the uniqueness of independent agencies. They created a finance package that made the most sense for me and I never had to leave my office—everything was done through email. The whole process was easier than I had anticipated.”

Since becoming Owner and President of Goss & McLain, Debbie has switched to InsurBanc for all of the agency’s business-related banking needs. “They are incredibly friendly, professional and helpful with my day-to-day transactions and so easy to do business with.”

Debbie is a Certified Professional Insurance Woman (CPIW). She is deeply involved in the Holyoke community serving on boards including American Red Cross and Greater Holyoke Chamber of Commerce, among many others. She can be contacted at 413-534-7355 or via email at info@gossmclain.com.

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